Last Updated: December 2025
1. Introduction
At Malinche Spanish School & Mexican Culture (“Malinche”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (https://malincheschool.com), register for our courses, or use our learning platform (LMS).
Data Controller: The data controller for this website is Ernesto Guraieb. Location: Downtown Orizaba, Veracruz, Mexico. Contact: hola@malincheschool.com
By accessing our website or providing your information, you agree to the terms described in this Policy.
We collect personal and non-personal information to provide you with a secure, efficient, and personalized learning experience.
When you fill out forms, register for programs, or create an account on our LMS, we may collect:
- Identity Data: Full name, email address, phone number/WhatsApp, country of residence, and preferred language.
- Student Profile: Username, biographical info, profile picture, and social media links you choose to add to your profile.
- Academic Data: Enrolled courses, lesson progress, quiz attempts/results, assignments submitted, and certificates earned.
- Communications: Messages sent via contact forms, Q&A sections in courses, and support requests.
Our website may automatically collect:
- Technical Data: IP address, browser user agent string (to help spam detection), device type, and screen display choices.
- Usage Data: Pages visited, time spent on the site, and interactions with our learning platform.
- Comments: When visitors leave comments or reviews on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string.
- Media Uploads: If you upload images to the website (e.g., for your profile avatar), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. Cookies and Tracking Technologies
Our website uses cookies to enable essential functions, save your preferences, and improve security.
- Comments: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These last for one year.
- Login Cookies: When you log in, we set up cookies to save your login info and screen display choices. Login cookies last for two days, and screen options cookies last for a year.
- “Remember Me”: If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies are removed.
- Editing: If you edit or publish an article (instructors/admins), an additional cookie will be saved in your browser. It includes no personal data and expires after 1 day.
We use your information for the following purposes:
- To Deliver Our Services: Course registration, account management, and providing academic support.
- Academic Evaluation: Instructors verify your progress, quiz results, and assignments to evaluate performance and provide feedback.
- Platform Improvement: Understanding user behavior to enhance website performance and course content.
- Communication: Sending course updates, reminders, administrative info, and cultural news. We do not send spam.
We do not sell your data. We only share your information with:
- Instructors: The instructors of the courses you enroll in have access to your name, progress, and assignments to guide your learning. They are strictly prohibited from using your data for commercial purposes outside the school context.
- Service Providers:
- Payment Gateways: Payments are processed through trusted providers like Stripe or PayPal. We do not store full credit/debit card details on our servers.
- Tech Infrastructure: Hosting providers and email services necessary to operate the LMS.
- Legal Obligations: We may disclose information if required by law.
6. Embedded Content from Other Websites
Articles and courses on this site may include embedded content (e.g., videos from YouTube or Vimeo, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
7. Data Retention
How long we retain your data:
- Registered Users (Students/Instructors): We store the personal information provided in user profiles and academic history indefinitely. This ensures you can always access your learning records, certificates, and course history.
- Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
- Account Management: All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. Your Rights
Depending on your location, you have rights regarding your data. If you have an account on this site or have left comments, you can request to:
- Access: Receive an exported file of the personal data we hold about you.
- Rectify: Update or correct your personal information via your profile settings.
- Erase: Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact us at hola@malincheschool.com.
9. Security
We implement technical and organizational measures to protect your data, including encrypted connections (HTTPS), secure servers, and restricted access. While we strive to protect your information, no system is completely secure.
10. Changes to This Policy
We may update this Policy occasionally to reflect changes in our services or legal requirements. Any changes will be published on this page with the updated revision date.
If you have any questions regarding this Privacy Policy, please contact:
Malinche Spanish School
- Email: hola@malincheschool.com
- Address: Orizaba, Veracruz, Mexico
